About

FAQ

• Where is the store based?

  Auckland, New Zealand

• Do you accept orders placed outside of the US?

  We sure do!

• How long will it take to receive my order?

  I am located in New Zealand, so please allow for plenty of time for shipping! I cannot guarantee when your item will arrive, but I will provide tracking for all orders (Not including mugs.)

• Can I buy Project Nought elsewhere?

  Yes! This store is solely for SIGNED paperbacks. If you cannot afford the shipping from NZ, please look for Project Nought online or in-store at any major bookseller worldwide.

• Why is shipping taking so long / so expensive?

  I am located in New Zealand, so unfortunately it is pricier and will take a while to reach you! I will be providing tracking for most orders.

• Where are the ROCK AND RIOT books?

  Currently, Rock and Riot is only available to order on Amazon!

• Why were some items so limited in stock?

  A lot of my products are leftover from conventions, and I do not intend to order more! Most of these items will no longer run once they are sold out.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.